Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) describes how Otenic (“we”, “us”, or “our”) collects, uses, stores, and protects information in connection with our applications (“Apps”) published on the Canva platform. By installing or using any of our Apps, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, please do not use our Apps.

2. Information We Collect

We may collect the following categories of information when you use our Apps:

• Account Information: Information provided by Canva when you authorize our Apps, such as your Canva user ID, display name, and email address.
• Usage Data: Information about how you interact with our Apps, including features used, actions taken, and timestamps.
• Design Content: Content you provide to or generate through our Apps within the Canva platform, solely as necessary to deliver the Apps’ functionality.
• Technical Data: Browser type, device information, IP address, and other technical data that may be automatically collected during your use of our Apps.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Apps’ functionality.
• To improve, personalize, and enhance our Apps.
• To communicate with you, including responding to inquiries and providing support.
• To monitor and analyze usage patterns and trends.
• To detect, prevent, and address technical issues, fraud, or security concerns.
• To comply with legal obligations and enforce our Terms and Conditions.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Apps, subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: When necessary to protect the rights, property, or safety of Otenic, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention practices.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security and accept no liability for any unauthorized access or data breach to the fullest extent permitted by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our Apps, you consent to the transfer of your information to such countries. We take reasonable steps to ensure that your information is treated securely and in accordance with this Policy.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to restrict or object to the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Cookies and Tracking Technologies

Our Apps may use cookies or similar tracking technologies to enhance functionality and analyze usage. You may be able to control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Apps.

10. Children’s Privacy

Our Apps are not directed to individuals under the age of 18 or the age of majority in their jurisdiction, whichever is greater. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take reasonable steps to delete such information promptly.

11. Third-Party Services

Our Apps operate within the Canva platform and may contain links to or integrate with third-party services. This Policy does not apply to third-party services, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Policy

We reserve the right to update or modify this Policy at any time at our sole discretion. Changes will be effective immediately upon posting the revised Policy. Your continued use of our Apps following any changes constitutes your acceptance of the updated Policy. It is your responsibility to review this Policy periodically.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].